Firefox Community Forum

Videos don't play on some sites. CNN. MSNBC. Etc. Everything is on the screen - image, script gets underlined when mouse passes over - but there's no arrow when I pass over the image. What gives? I've tried everything I can think of. HELP!

Thank you.

-Neil

Since yesterday Firefox stopped working with Crunchyroll and Hidive and says, "Firefox is installing components needed to play the audio and video on this page. Please try again later."

150.0.1 (64-bit) Bazzite Linux 6.19.14-ogc1.1.fc44.x86_64 bazzite-gnome-nvidia-open:stable v44.20260501.1

Additionally, I've disabled extensions as well, cleared the cache. I've disabled play DRM content and restarted the browser before turning it back on. I've changed from my own dns server which I see nothing being blocked to google public dns and saw no difference. Everything was working fine on Wednesday night and stopped on Thursday.

Zachowaj ostrożność. Coś tu nie gra.

Firefox wykrył potencjalnie poważny problem bezpieczeństwa na witrynie ohttp-gateway-merino.services.mozilla.com. Ktoś podszywający się pod nią może próbować ukraść dane karty płatniczej, hasła, adresy e-mail lub coś innego.

Witryna „ohttp-gateway-merino.services.mozilla.com” określa poprzez HSTS (HTTP Strict Transport Security), że Firefox ma się z nią łączyć jedynie w sposób zabezpieczony. Dodanie wyjątku w celu odwiedzenia tej witryny jest niemożliwe.

Firefox comes up with my business ID "[email 2 removed]@outlook .com" when I try to access my normal email account "[email 1 removed]@msn.com". Have not been able to get around it. Egde however will always access the pena_rudy.... ID.

When I click on any product at Home Depot site, I always get 'error page -- please refresh page'. Did not previously have any problems at that site. I'm running Windows 7 (sorry!) on desktop.

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive on Prime, before logging in, the thumbnails are there (but they might be actual images and not thumbnails). As soon as I log in, all thumbnails disappear and all I have is a text (might be the Alt-Text option for images).

It was working fine over the past weekend. I had a Firefox update at the beginning of the week. I think it somehow messed up my settings.

I tried several things: - clear cash (it clears everything when I close Firefox) - used different privacy settings (was at Strick) - added www.primevideo.com as exception in the privacy settings - was always use private window - had not installed any extension nor plugins - DMR was ON - most of every options were set to OFF or disabled

I tried to reinstall it through Snap Ubuntu 24.04 and it worked but the next day, the problem was back.

I installed Crome and out of the box, the thumbnails are there.

I recently upgraded from Ubuntu 24.04 to 26.04, using Mate Desktop and Compiz compositor. I am using Firefox from the Mozilla Team PPA, currently 150.0.1. I am running custom kernel built from upstream source, currently 6.18.25. Hardware is a home brew CoffeeLake machine, i7-9700k, 64G of RAM, 2TB WD Black SSD and many TB's of spinning rust, graphics is Intel ARC B50 Pro, ASUS XONAR SE 5.1 Channel 192kHz/24-bit Hi-Res 116dB SNR PCIe Gaming Sound Card. Prior to upgrading Firefox was not 100% occasionally tabs would wedge, now if I get two hours I'm doing good, I've tried disabling extensions and plugins no help. Tried with and without hardware decoding, worse without but bad no matter. Any suggestions how to get stability back?

Why do a number of familiar functions in familysearch.org in a tab in Firefox in Windows 10 in a laptop computer fail in the last few weeks with the message: Oops, something went wrong. Please refresh the page. topped by a triangle with an exclamation point inside? Question 1.

Is this message generated by Firefox? Question 2.

Could this failure be caused by a timing out of some impatient wait loop? Question 3.

When I start familysearch.org in a tab in the Edge browser all these familiar functions work. I have noticed that my whole system seems to be running slower in the last few months. I have been running familysearch.org in a tab in Firefox for years without this failure. Refreshing the page as advised by the message never works to accomplish the function. The functions in familysearch are Details for a person, Sources for a person, or the Tree for a person. There were even cases a week or more ago when the Details for a person were visible only down to the display of family where the error message would appear in place of the family information without affecting the earlier data.

My desktop computer was infected with malware when I was called by a man supposedly from Paypal stating that I has been erroneously charged with over $600 of merchandise and he wanted to get information to refund the money to me. I gave him information (sadly) to enter my computer outfitted with Firefox running on Windows 11. After consulting my bank, they said that there was no way for Paypal to refund the money as he wished to do. Apparently he was infecting my computer while we spoke. I realized that is was a scam shortly after I hung up and shut the computer off. The next morning I took it to our local tech center and they 'cleaned' it. Now I find all of my passwords stored in Firefox are gone. Do you have a way of recovering them?